The Open Road Toll (ORT) lane is for Tag Account Holders and approved exemptions ONLY
If you have accidentally used the Open Road Toll (ORT) lane without a HumberTAG, you are still able to pay your toll fee by entering your vehicle registration details below. Please note you must start searching for your crossing from the following working day after your transit to avoid additional charges.
Please use capital letters and no spaces and ensure registration details are input in the correct format making sure you accurately distinguish the letters and numbers such as the letter O and the number 0.
If you receive the ‘debt not found’ message, please continue to check here each day for 4 consecutive working days (allow extra time during bank holidays).
Once your details have been uploaded, you have 24 hours in which to pay your toll due without incurring any additional charges.
If you have been entering the correct vehicle registration number and your details have not been uploaded after checking for 4 consecutive working days, please contact customer services on 01482 647162.
Please note: It is an offence to cross the bridge without paying the toll due at the time of crossing, the TAG lane is for use by vehicles with a TAG, approved concessions and motorcycles only.
Tolls are due 24 hours a day, every day of the year.
Customer Service Office opening times: Monday - Friday 8am - 4pm (closed bank holiday).
Please note calls are recorded for training, quality assurance and security purposes.
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