We have experienced some technical issues over the weekend which has resulted in some customers paying multiple times. Please be assured all duplicate payments will be refunded - please allow 7 working days to see these on your bank statement
Please be aware it can take up to 3 working days for transits to be uploaded to the website for payment
During the Covid 19 pandemic you have 14 days to pay for your toll fee online.
Failure to pay within 14 days will incur additional charges.
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Please use capital letters and no spaces
Ensure registration details are input in the correct format making sure you accurately distinguish the letters and numbers such as the letter O and the number 0
If you receive the "debt not found" message, please continue to check here each day for 4 consecutive working days (allow extra time during bank holidays).
If you have been entering the correct vehicle registration number and your details have not been uploaded after checking for 4 consecutive working days, please email customer services on admin@humbertag.com.
Due to Covid 19 the customer services department will no longer be taking calls. We are continuing to operate and will respond to all queries via email and queries through our website
Please see our FAQ’s here if you have any further queries, alternatively email the Customer Services Team on admin@humbertag.com
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